Frequently Asked Questions

Find answers to common questions below

  • We offer a 30-day return policy for all unused items in their original packaging.

  • Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days.

  • Yes, we ship to most countries worldwide. International shipping rates and times vary by location.

  • We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

  • Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

  • Orders can be modified or cancelled within 1 hour of placement. After that, please contact customer service.

  • Yes, we offer digital gift cards in various denominations that can be purchased and used online.

  • Our detailed size guide can be found on each product page to help you find the perfect fit.

  • Care instructions are included with each product and can also be found on the product description page.

  • Yes, join our loyalty program to earn points on every purchase and receive exclusive member benefits.

  • If you receive a damaged item, please contact us immediately with photos and we'll send a replacement.

  • Yes, we offer bulk pricing for large orders. Please contact our sales team for custom quotes.

  • You can reach our customer service team via email, phone, or live chat during business hours.

  • We're committed to sustainability and use eco-friendly materials and packaging whenever possible.

  • Yes, we offer custom orders for special requests. Please contact us to discuss your specific needs.